It's Easy to Reach Us
Our support team is standing by to help you directly with questions. We are available, at your service, and ready to assist.
The Universal Customer Service Team is staffed with professional service representatives who can assist you with order placement, verifying product information, product availability, and order status.
- Customer Service Email: CustomerService@universaldouglas.com
- Customer Service Phone: 1-800-862-8666
- OEM Customer Service Phone: 1-800-262-4272
- Canada Customer Service Phone: 1-416-407-2225
- International Customer Service Phone: 1-800-862-8666
- Company General Inquiries: 1-615-316-5100
- Credit/Billing Department: 1-800-442-1501
- Accounts Payable Email: AP@universaldouglas.com
- Accounts Receivable Email: AR@universaldouglas.com
Our Technical Support team is one click or call away. We are standing by to assist you with application support and warranty information.
- Technical Services Email: TES@universaldouglas.com
- Technical Services Phone: 1-800-225-5278